Mobility / Wheelchair Support

Wheal Martyn is a historic site and some areas have limited access by nature. However, the Discovery Centre, shop and café are fully  accessible and every effort has been made to make as many areas of the wider site as accessible as possible. There are ramps within the building for access to other floors, and outside, including benches at intervals for those who need a rest.

Please note that:

  • We are set on a hillside
  • There are uneven paths and steps around some of the outside trails
  • Pit View is a half mile walk uphill, including several flights of steps and uneven paths
  • Some areas of the site may be unavailable to the public at short notice – for example, Pit View will be off limits when blasting is taking place for safety reasons.

There are wheelchairs available to borrow, for free, and an are is available to charge mobility scooters for free.

Vision Impairment Support

Dogs are welcome at the museum on leads. Assistance dogs may use any of the gravel or grass areas in the main car park, to the rear of the discovery centre or on our trails for toileting. Please request assistance, if needed, to pick up dog waste

The walls and the doors have high colour contrast.

Some parts of the venue have low lighting.

The menu is in large print.

Hearing Impairment Support

Dogs are welcome at the museum on leads. Assistance dogs may use any of the gravel or grass areas in the main car park, to the rear of the discovery centre or on our trails for toileting. Please request assistance, if needed, to pick up dog waste

You can hire a tablet to use while you explore Wheal Martyn in British Sign Language (BSL). Alternatively, view it on your own device here.

Autism support

Wheal Martyn have produced a Visual Story, which provides a visual guide of what to expect at the museum through images and words. This allows visitors to familiarise themselves with Wheal Martyn before their visit. This guide is particularly useful for visitors with autism, anxiety and associated conditions. They also have an Easy Read Visual Story.

Sensory bags
Explore Wheal Martyn with one of our sensory bags, which are designed especially for people with autism and learning difficulties.

There is information in the Wheal Martyn Visual Story about what sensory experiences there are within the museum.

If you need to go somewhere quiet for any reason during your visit, then you can go to our quiet space. Follow signs for the conference room. When you reach the building, it is the first door you come to and the quiet space is just inside, near the entrance. Please ask a member of staff if you require any further assistance.

Learning Support

You can ask reception for a free easy read guide to borrow during your visit, or download your own copy here.

Wheal Martyn have produced a Visual Story, which provides a visual guide of what to expect at the museum through images and words.  They also have an Easy Read Visual Story.

Sensory bags
Explore Wheal Martyn with one of our sensory bags, which are designed especially for people with autism and learning difficulties.

There is information in the Wheal Martyn Visual Story about what sensory experiences there are within the museum.

If you need to go somewhere quiet for any reason during your visit, then you can go to our quiet space. Follow signs for the conference room. When you reach the building, it is the first door you come to and the quiet space is just inside, near the entrance. Please ask a member of staff if you require any further assistance.

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