Mobility / Wheelchair Support

A Wheelchair Access Vehicle is available for use to provide assisted access to the harbour, village and lawn. There is currently one self-drive, single-seat, powered mobility vehicle, available at no cost to the visitor, for use around the village area of St Michael’s Mount. A full demonstration will be given by a trained member of staff. This must be booked in advance, as it is very much in demand. Please call 01736 710265 or email tickets@stmichaelsmount.co.uk to book.

Please note that it is possible to bring wheelchairs over the cobbled causeway although with great difficulty. Wheelchairs and pushchairs (folded) can be taken on the boats and amphicraft, although access to both the mainland, harbour landing points and amphicraft have steps. When the tide is in, the only access to St Michael’s Mount is by boat during the summer or by amphicraft during the winter opening. We recommend that visitors who may struggle with the boat landings and access onto the boats or amphicraft, plan to visit the Mount when the causeway is open. Causeway opening/closing times are clearly available on the website.

 

There are scheduled free specialist tours within the village that detail the history of St Michael’s Mount and island life. These are free of charge, take place in the village area of St Michael’s Mount and are step-free making them suitable for wheelchair users and those of limited mobility and those with vision impairment. These take place daily (except Saturday) at 11.30, 13.30 and 14.30.

It should be noted that the path up to the castle is steep and uneven and made of rocck surface in some places and so may be difficult for individuals with mobility or vision impairment to navigate.

The café and the restaurant are both accessible for wheelchair users and customers with limited mobility. Ramps are available for wheelchair users.

Toilets are available at both the east and west side of the village. Both toilet blocks have step-free access and the east toilets have wheelchair access. We also have an additional access toilet on the harbour front. Both access toilets are fitted with emergency pull chords

Vision Impairment Support

A clearly worded leaflet is available describing the main facilities, opening times, directions, public transport, cycle routes and parking facilities. The leaflet includes our contact telephone number, email and web address. The leaflet is widely distributed to other tourist venues, hotels, restaurants and Tourist Information Centres in the area. The information is repeated on our website at www.stmichaelsmount.co.uk for those using text to talk software.

At the Ticket Office, you can ask for magnifying sheets for the partially sighted. There are scheduled free specialist tours within the village that detail the history of St Michael’s Mount and island life. These are free of charge, take place in the village area of St Michael’s Mount and are step-free making them suitable for wheelchair users and those of limited mobility and those with vision impairment. These take place daily (except Saturday) at 11.30, 13.30 and 14.30.

It should be noted that the path up to the castle is steep and uneven and made of rocck surface in some places and so may be difficult for individuals with mobility or vision impairment to navigate.

The café and the restaurant are both well-lit with clear signage. Large format menus / magnifying sheets are available on request.

Toilets are available at both the east and west side of the village. Both toilet blocks have step-free access and the east toilets have wheelchair access. Both access toilets are fitted with automatic audio description devises and emergency pull chords

Hearing Impairment Support

An Induction Loop is installed at the Ticket Office, the Barge House Visitor Centre and all outlets for the hard of hearing.

Learning Support

A clearly worded leaflet is available describing the main facilities, opening times, directions, public transport, cycle routes and parking facilities.  The information is repeated on our website at www.stmichaelsmount.co.uk for those using text to talk software.

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