Mobility / Wheelchair Support

Visitors using mobility scooters or electric wheelchairs

The hills leading down to our pools may exceed 16° which may not be suitable for some mobility scooters and electric wheel chairs. Please check your instruction manuals before visiting.

For visitors unable to use their mobility scooters or electric wheelchairs on steep slopes, we do have limited accessible parking available near our hospital and seal pools.

Accessible Parking

Our main accessible parking area is immediately in front of our main reception.

We can permit up to 6 cars - to drive on site for accessible parking near our seal pools and hospital. Speak to our front reception team on arrival who will issue you with a parking pass.

Please note: While our safari bus is running during peak times, the number of accessible parking spaces down at our seal pools is reduced, as extra space is required on site to allow our bus to turn around.

Our accessible toilets and baby changing facilities are located in our front reception, and on the left hand side of our Seal Hospital.

Autism support

Visitors can watch videos showing the sanctuary to familiarise themselves with the Sanctuary. Should you have any requirements about quiet times to visit or ways to avoid queueing etc. please call us on 01326 221 361 so we can help you make the most of your day, or email

Learning Support

There are clearly written signs, visual guides and a trail around the Sanctuary which are provided to support visitors learning about seals and the work we do.

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