- Website
- Call now
- Send an email
- Leave a review
- prev
- next
Mobility / Wheelchair Support
Access to Bodmin General Station and the platform is level, however the historic railway carriages are restored to reflect their original construction, and therefore access while boarding the train is via stepping up to board from the platform and down to alight.
Passengers who are sufficiently mobile are welcome to travel in any part of the train, with their wheelchair stored elsewhere on the train or at Bodmin General Station.
On board: Facilities for wheelchair user visitors are available on the majority of daytime trains, with purpose-built accommodation for passengers and carers, and a ramp to ease boarding from the platform. Up to four wheelchairs can normally be accommodated at any one time, but we advise checking availability in advance, as occasionally they are booked by visiting groups.
The majority of our carriages were built in the 1950s and, whilst fitted with toilets, access to them is unfortunately not possible in a wheelchair as they are fitted with traditional narrow doors.
On special event trains (for which pre-booking for all passengers is required) wheelchair accommodation is sometimes available, for example, on our Steam, Beer & Jazz specials. Dining Trains and Murder Mystery specials unfortunately do not have accommodation for wheelchair users. Please contact the Railway to discuss your access requirements before booking.
At Bodmin General: There is level access from the station forecourt, into the booking hall (from where your train tickets are purchased) and onto the platform for wheelchairs. There is a wheelchair accessible toilet at the station.
The Coffee Shop, Gift Shop and Exhibition Coach have level or ramped access from the platform and can all be accessed by a standard-width wheelchair, although circulation/turning space is rather limited.
Colesloggett Halt: This is a very rural station, to which access can only be gained on foot via a rough track/ footpath. Access by wheelchairs is not recommended.
Boscarne Junction: Access to the platform is via a ramp off the Camel Trail. The Trail can be used by wheelchairs, but the nearest car park is approximately ½-mile away from the station (adjacent to The Borough Arms public house, just off the main A389 Bodmin-Wadebridge road at Dunmere). The station waiting room, which is open when daytime trains are operating, can be accessed by wheelchairs. There are no toilet facilities at the station.
Vision Impairment Support
The Railway welcomes assistance dogs in all carriages and station buildings. No charge is made, though they ask that dogs are kept on a lead and on the floor, keeping the central aisles and corridors clear.
Hearing Impairment Support
The Railway welcomes assistance dogs in all carriages and station buildings. No charge is made, though they ask that dogs are kept on a lead and on the floor, keeping the central aisles and corridors clear.
The Booking Office is fitted with an induction hearing loop.
Autism support
The BWR supports the National Autistic Society Cornwall (NAS Cornwall) in their quest to make Bodmin Cornwall’s first Autism friendly town.
There are often loud noises at the station, as you’d expect when steam trains are running, but staff are happy to email more information about what to expect in advance of your visit, just get in touch.
The Railway holds relaxed Autism-friendly events on certain dates throughout the year, please see their events page for more details.
If there’s anything else they can do to make your visit more comfortable and enjoyable, they ask that you get in touch.
Learning Support
Staff are aware/have been trained around disabilities, and can support disabled visitors where necessary, within the limitations of the trains and stations themselves.
Add a review