Mobility / Wheelchair Support

Heartlands is fairly flat, but there are a few gentle slopes here and there, though nothing steep. You can get to any part of the site by pathway.

The disabled parking bays are along the Fordh an Bal road which is the road on the left before the main car park turn off if you are coming from the A30 and the one immediately after the car park if you are coming from Tesco Pool Extra way.  Follow the road along next to the Great Lawn and discover parking just after where the road bends round the the left.  The parking is on the right hand side next to the wooden building (toilet block).  Disabled parking is free and on a first come first served basis.

We’ve made access within the main complex as easy as possible:

  • Sloping access to buildings wherever there are steps
  • Lift access to the first floor of exhibitions and Chi an Bobel
  • Mobility scooters available for hire

Please note that due to the sensitive Grade II listed nature of Robinson’s Engine House and restrictions on inserting a lift, there is no access inside for those with mobility issues or wheelchair users. This is the one area in 19 acres where history beat us. Sorry.

If you have questions at all, or would like to reserve a mobility scooter before you get here, please get in touch with the team on 01209 722320 or info@heartlandscornwall.com.

Vision Impairment Support

Assistance dogs on a lead are welcome, except in the children's playground.

 

Hearing Impairment Support

Assistance dogs on a lead are welcome, except in the children's playground.

There is a hearing loop system within areas of the site. Please ask about this in the café, museum or reception when you arrive.

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