Our team of staff and volunteers can provide thorough and helpful accessibility audits to help you make your venue and customer service as accessible as possible.
All of our team have lived experience of disabilities or neurodivergence, and we also have professionally qualified Accessibility Auditors who are accredited with the IAAP.
HOW IT WORKS
STEP 1: First we arrange a discussion of your needs and confirm pricing and timeframe.
STEP 2: We then provide a mystery shopper service to discreetly assess how accessible your information and customer service is
STEP 3: We will then arrange a site visit with an audit team.
STEP 4: Following this we will send a detailed Accessibility Report, outlining areas of good accessibility support that you provide, which can be used to create thorough Accessibility Statements on your website. We also provide recommendations and practical solutions to help you improve accessibility. Many suggestions are often affordable and easy to implement.
In addition to support with Accessibility Audits of your website, service and site, we also offer Accessibility Training on a wide range of topics including: