Penlee House Gallery & Museum

From Penlee Park there is step-free access, via a ramp, that takes you to the main
entrance of the Gallery. There is level access from the main entrance to:
 The Café and the outdoor seating on the Terrace
 The Gallery shop
 The admissions desk
 All the downstairs galleries
 Unisex Accessible Toilet
 Lift to the upper galleries

The entrance doors are wide, with easily navigable thresholds. There is a good contrast in color between the doors and the building's exterior. The doors are full-length glass, with a visible hygiene rating sign, which aids individuals with visual impairments. The entrance provides level access, leading into a spacious reception area that allows for easy wheelchair turning and movement. Staff are exceptionally attentive and proactive in offering assistance. The facility also includes a low-level counter, portable payment terminals, and hearing induction loops for accessibility.

The shop area is thoughtfully arranged, with ample space for manoeuvring. Shelving is positioned at different heights, and staff are available nearby to provide assistance when needed.

The café is located within the entrance area, with level lino flooring. Menus are provided both on each table and behind the counter. Guests can also access the café via the terrace seating area, with double doors leading to the terrace that are 167 cm wide. The café features pedestal tables, allowing for wheelchair access.

Main Building: The doorways are generally wide and easy to navigate. Tables and display heights are suitable for wheelchair users, and there are several sensory-friendly displays, including interactive exhibits. A large portion of the building is fully wheelchair accessible, and the layout allows for easy movement for individuals using walking aids. The app offers audio descriptions, while the easy-read guide on the website helps visitors plan their visit in advance.

The interactive elements, such as the art tables and historical dress-up areas, make the space particularly welcoming for our volunteers with learning differences and sensory needs, ensuring they can engage with the exhibits comfortably.