Mobility / Wheelchair Support

The reception area has a level floor and an extra wide access door to accommodate wheelchair users.

All buildings are single-storey with no stairs or lifts.

The entrance to the shop is wheelchair friendly and full assistance can be provided by staff where items are above head height.
The Laundry has a single width door with ramp access and parking nearby. All machines are front loading and operated.

There are 2 caravans which have a layout that may suit elderly or some disabled customers – these are
gold and diamond standard. Features include wider doorsets, ramp access, wet room style shower, accessible WC,
wide galley style kitchen and dropped worktop space.

One of the accessible caravans is equipped with a portable transfer frame.

All hire caravans have showers and not baths, but many vans offer en-suite accommodation.

 

Touring Pitches and Facilities

  • Parking is permitted on each touring/camping pitch.
  • Staff are more than happy to advise on the location of pitches and suitability for your requirements on enquiry and during booking.
  • They offer facilities to re-charge electric devices, including wheelchairs and can receive pre-deliveries of medical equipment including oxygen in small amounts.
  • All main toilets and shower blocks have wide entrance doors and are level throughout. The toilet and shower facilities provided are spacious, well lit and open 24 hours a day.
  • The “Palace” toilet block has fully accessible WC and shower cubicle

The site is on a gentle slope and all of our facilities within the main public areas have flat access and wide doors, except the Launderette, which has a narrow entrance.

They have one wheelchair, available from Reception, for hire in the Park. Please contact beforehand if you need to hire a wheelchair. Other wheelchair and electronic scooters can be hired, but this needs to be arranged well before your arrival.

Vision Impairment Support

Guide dogs, hearing dogs and assistance dogs are accepted in all areas*, however if booking in one of the Hire Fleet please inform staff at point of booking.

* One part of the campsite, 'The Square', is dog free (for people with allergies/fears/personal preference)

Hearing Impairment Support

As well as telephone, email and postal correspondence, staff are also more than happy to accept calls through the TextDirect and Typetalk services.  They also have an induction loop in Reception.

Guide dogs, hearing dogs and assistance dogs are accepted in all areas*, however if booking in one of the Hire Fleet please inform us at point of booking.

* One part of the campsite, 'The Square', is dog free (for people with allergies/fears/personal preference)

In the static caravans, subtitles are available on most TVs.

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